Frequently Asked Questions
Everything you need to know about your Med-Fit style journey.
How do I determine the right size for me?
We provide a comprehensive size guide on each product page. Simply click the 'Size Chart' link to see measurements in both inches and centimeters to ensure a perfect fit.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5-7 business days of receiving the item.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but typically range from 7-14 business days.
Are your materials sustainably sourced?
At Med-Fit, we prioritize ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
Can I change or cancel my order after it's been placed?
Because we aim to ship orders as quickly as possible, you have a 1-hour window after placement to modify or cancel your order via your account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.